LETTER: Second person needed on train

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This dispute has gone on for long enough.

It demonstrates Govia’s total incompetence in running a transport system. They should lose the franchise.

Commuters along the south coast and up to London are not the only sufferers here, I haven’t been able to get up to London without a struggle for over six months.

My wife had a hospital appointment in Southampton and we ended up going by taxi because two trains were cancelled – and a further two on the return.

I would like to know why the DfT has not ended this franchise. Is this another political move to crush union power? Whatever you call the second person on a train (guard, inspector...), they are needed to operate doors, deal with disabled ramps, check safety, deal with the public, check tickets, etc. The driver is there to drive the train.

David James

Nicolson Close

Tangmere