Boxgrove surgery closes doors to patients


A surgery is closing its doors to patients after medical services at the practice became ‘unsafe’.

Boxgrove Surgery which is a branch of Langley House Surgery in West Street, Chichester, made the announcement last month.

I must reiterate our sadness at this decision but our patient’s clinical safety has to be paramount.

Victoria Hamer, practice manager

Victoria Hamer, practice manager said: “After much consideration, we regret we are going to have to close our Friday Boxgrove surgery with immediate effect.

“The frustrating lack of robust computer support, despite our valiant attempts with the NHS computer support services to find a solution, has now made the provision of primary care medical services untenable and unsafe.

“Reviewing the demographics of the patients attending the surgery shows the majority are not local residents and indeed are happy to travel for their appointment.

“The appointments previously available at Boxgrove will now be transferred to our main surgery at Langley House or our other branch in Bosham.

“I must reiterate our sadness at this decision but our patient’s clinical safety has to be paramount.”

She added very few prescriptions were now collected from the surgery.

NHS England (South) said it was aware of the closure and would be making sure patient views would be taken into account.

A spokesperson for NHS England (South) said: “Where a GP practice feels it necessary to permanently close one of their branch surgeries, the practice must consult NHS England about its long-term plans and ensure there is appropriate engagement with patients.

“We are in discussion with Langley House practice to find out more about the impact of the closure on their patients and to ensure any long-term decisions about the future delivery of services at the Boxgrove branch surgery take into account patient views.”

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