Care home takes urgent action over safety warnings


A CARE home has taken urgent action after an inspection found it was unsafe and rated it as inadequate.

The owner of Sailaway Residential Care Home, in Bosham, said the home hadbeen secured after the Care Quality Commission (CQC) inspected in October.

Inspectors found that the home in Main Road had building work which was not fenced off, the ceiling of one of the bathrooms was at risk of collapsing and the garden was not secure, meaning people were at risk of harm from fast moving traffic on a nearby road.

The report concluded it had failed to provide care which was safe, effective, or well led, but it was good for being caring.

The home was issued with three warning notices.

Recruitment procedures were not adequate, care plans did not contain enough information about people’s nutritional needs and the support they needed to eat and drink. People’s weight was not monitored effectively.

Adrian Hughes, CQC’s Deputy Chief Inspector of Adult Social Care in the south, said: “While building work is being undertaken to improve the environment, the people living there have been exposed to risks as a result.”

“We have rated caring as Good, but the way in which staff are recruited and supported to provide a service which is safe, effective, and responsive to people’s needs is not satisfactory.”

Owner Saroj Dahiya said building work stopped and the bathroom renovation was complete the month after the inspection and the building work area is now behind locked doors.

She added that a new recruitment procedure has been created and all care plans now reflect residents needs.

“All our residents are weighted regularly which is documented. This was done previously but recorded in the wrong document,” she said.

All residents now have a personalised care plan which can be viewed and care delivered to their needs and requirements. This document is a live document which is updated daily.

“We will continue to provide a high level of care for our resident and aim to resolve all concerns raised as soon as possible,” added Mrs Dahiya.

“Furthermore CQC and West Sussex County council have spoken highly about our level of care for our residents, this has always been our main priority at Sailaway Care Home and will always remain so.”