Free call blocking device to stop scam calls to elderly and vulnerable

Help is on hand for elderly and vulnerable residents in West Sussex to stop them being targeted by fraudsters.

Thursday, 21st July 2016, 11:51 am
Updated Friday, 8th June 2018, 1:57 am
Latest news

West Sussex Trading Standards are offering to install a call blocking device free of charge to help stop scam and nuisance calls.

Residents need to satisfy certain criteria to qualify for the devices, which are proven to block up to 98 per cent of nuisance calls.

To apply for a callblocker residents need to live in West Sussex, regularly receive scam and nuisance calls, and have care needs (due to age, mobility or mental health).

Relatives, carers or friends can also apply on behalf of West Sussex residents who meet the criteria.

David Barling, West Sussex County Council’s cabinet member for residents’ services, said: “Callblockers can help us to protect our most vulnerable residents from becoming victims of unscrupulous individuals.

“While the Telephone Preference Service can be useful, these callblockers are proven to be the most effective way of preventing scam calls.”

Richard Sargeant, Trading Standards team manager, added: “These callblockers assist us in identifying and tackling rogue businesses who make thousands of pounds from ripping people off.

“We only have limited numbers of these callblockers so will have to prioritise our installations to those most vulnerable and at risk, but please do get in touch for advice and support.”

To apply for a call blocker contact Trading Standards online at or via Citizens Advice on 03454 04 05 06.

Citizens Advice will also be able to provide advice on scam and nuisance calls.

Register for the Telephone Preference Service online at or call 0345 070 0707.

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