A lovely act of kindness

I JUST wanted to say a huge thank you for printing a plea from my daughter Hattie for her lost bear.

Although we didn’t find it, the wonderful people at Carte Blanche in Chichester contacted us and sent Hattie a personalised bear.

A lovely act of kindness from complete strangers.

Thank you to the Observer for some positive community media and thank you to all at Carte Blanche for making a nine-year-old very happy!

Sue and Hattie Osborne,