Specialist travel company from small West Sussex village named Luxury Cruise Agency of the Year

The Cruise Line Limited was named Luxury Cruise Agency of the Year at the 2023 Travel Trade Gazette Luxury Travel Awards, which was held at the Biltmore hotel in Mayfair on Friday, February 24.

Managing director David Smith said: “I am incredibly grateful to each and every member of the team for their outstanding efforts, and I am excited to see what the future holds. We’ve continually risen to every challenge and have done so without compromising our incredible service values while still striving to improve every element of our business.”

The Cruise Line was founded in 1993 and is a specialist luxury cruise agency that offers bespoke ocean, river, and expedition cruise experiences around the world.

The judges of the recent competition said: “The Cruise Line impressed with its laser focus on providing a seamless customer journey, which has seen the company receive excellent customer reviews and stand-out results in the past year. There has been impressive work too around supporting staff, charitable work and sustainability. Uniquely, the agency publishes an annual Green Report, plants a tree in Malawi for every booking made and has numerous eco initiatives in its office, making it a worthy first-timer winner at these awards. Huge congratulations!”

Over the past 30 years The Cruise Line has become a leading agent for operators like Silversea and Regent Seven Seas Cruises. It is also the UK general sales agent for Windstar Cruises and Elixir Cruises. The TTG Luxury Travel Awards launched in 2018 as the luxury travel trade’s first multi-sector recognition initiative. Visit www.cruiseline.co.uk or www.ttgmedia.com/luxury.